Initial contact was made easy with a warm welcome and all my questions answered with empathy and understanding. This really helped my initial nervousness!
Carol, the nurse, was very professional and prepared me by explaining clearly as what to expect both before, during and after the procedure.
I felt listened to and was offered what was best to suit my requirements and I was pleased not to have been pressured into anything more than I wanted.
As my skin is very sensitive Carol gives me extra time for pre procedure preparation which really puts me at ease and helps make the session more comfortable.
I won't be looking anywhere else as I've found best practise at Julia Hart!